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ABOUT RIGID

Rigid is an extremely flexible and powerful WordPress / WooCommerce theme with a modern, pixel perfect design suitable for e-commerce, portfolio or business websites, no matter which business niche they belong.

This is a custom, collapsible widget area. Use it like any other sidebar and easily place any number of widgets here.

Have a Question?

Monday - Friday: 09:00 - 18:30 1600 7th Avenue, Seattle, WA 98101 +1.888.292.7171 +1.888.292.7272 shop@rigid.con

Refund and Returns Policy

We cannot accept garments that have been worn, washed, or altered. Exchange items must be returned with original tags and packaging. Any item altered or with odors (perfume, smoke, etc) is not returnable.

EXCHANGES

The first step in the exchange process is to contact our Customer Service to ask for a return address or resolve an issue. Items returned without notice will not be accepted.

  • You should report the problem within 3 days of receiving the package and return it within 7 days and the item must be in original condition when returned to us. Items returned later than 10 days will not be accepted. Please keep in mind that you are responsible for the return shipping fees.
  • If you received an incorrect item or size, please contact us and a return label will be issued to you and the correct size if available will be shipped.
  • If we do not have a different size for the exchange item, you may choose another item of equal value or choose store credit to use at a later time.
  • Items must be returned with Ohh Lovely tags attached.
  • Upon receiving the returned item in good condition, an exchange or store credit will be processed.
  • We carefully inspect all items before shipping therefore, damaged merchandise is extremely unlikely.

FINAL SALE ITEMS

Jewelry, Clearance products and Intimates (Swimsuits, Bodysuits, Bra + Panty Sets, Bustiers & Corsets, Leggings Socks & Tights, Lingerie. etc) are not returnable.

Items purchased on sale price, with a discount code, or during a sale are considered final sale items and cannot be returned/exchanged.

No exchanges will be accepted for these items.