Return Policy

If you are unhappy with your purchase, we will gladly provide a refund or store credit that you may use on a future purchase on Store credits do not expire!

All packages must be returned to Ohh Lovely within 3 business days of the date that your package was delivered. Items must be unworn, unwashed, and free of any stains from makeup, deodorant, etc. with all tags attached. Defective items must be reported within two days of receipt.

For health, hygiene, and courtesy to future customers, all items with a gusset meaning any item that directly touches your sexy genitals, are final sale. This includes underwear, swimsuits, bikini bottoms and bodysuits. Hosiery, bras, accessories sale items and special orders are FINAL SALE.

Please note that original shipping fees are non-refundable and return shipping costs are the customer’s responsibility.

You will receive an email notification when your return has been received and your store credit has been issued.